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36 Years - 36 Month Warranty

Rev. 20 Nov. 2012

Limited Warranty
Our 12 month warranty has been expanded to 36 months
for products purchased
until October 31, 2013.

 

Limited Warranty


Limited Warranty and Exclusive Remedy.   Each product manufactured by Quantum Instruments, Inc. ("Quantum") is warranted to conform to Quantum's applicable specifications on the date of shipment, subject to Quantum's standard manufacturing deviations, provided that these products are used with appropriate components and in accordance with applicable instructions, and provided further that they have not been subject to improper installation, improper maintenance, abuse, accident, negligence, alteration, misuse or the like.  The warranty period is twelve (12) months after the product purchased pursuant hereto is placed in service, but in no event shall such period exceed twelve (12) months after shipment (the "Warranty Period").

The sole and exclusive remedy available under this limited warranty is the repair or replacement of any products which Quantum determines to be defective or, if Quantum determines that this exclusive remedy fails its essential purpose, the purchaser will, at its option, be entitled to a refund of the purchase price for the products in question or  a credit therefor.

UNDER NO CIRCUMSTANCES WILL QUANTUM BE LIABLE FOR ANY CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, OR SPECIAL DAMAGES, OR LOST PROFITS, EXPENSES OR LOSSES ARISING OUT OF OR RELATING TO THE SALE OR USE OF ANY OF ITS PRODUCTS REGARDLESS OF WHETHER THE LIABILITY RESULTED FROM ANY GENERAL OR PARTICULAR REQUIREMENT OR NEED WHICH QUANTUM KNEW OR SHOULD HAVE KNOWN OF OR WHETHER THIS PROVISION IS DEEMED UNCONSCIONABLE OR ANY REMEDY PROVIDED HEREIN BY QUANTUM IS DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. 
 
For a full statement of the limited warranty offered by Quantum and the exclusive rights and remedies thereunder, together with Quantum's limitations of warranties and limitation of liability, please refer to Quantum's sales order form (Rev Date 20 Nov. 2012).   For a list of compatible components tested by Quantum, please refer to Quantum's current version of form No. QDLPL (Rev. Date) XLS.  If you do not have these forms, please contact a Quantum representative and they will be provided promptly.

 

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Contact

Contact Quantum

Quantum Instruments specializes in the highest quality, innovative photographic products, and in the very best customer technical support. We help you decide which Quantum products suit your needs. We are here for your service and support.

Quantum listens to you. Customer suggestions help us design the new products that make your work easier and expand the possibilities of your photography.

We know you are our most important asset. Reach us by mail, fax, telephone, or Internet. We continue to give you the best service and product line, as we have for over two decades.

Sincerely,
The Staff at

Quantum Instruments
A division of PromarkBRANDS
1268 Humbracht Circle
Bartlett, IL 60103-1631 USA
Tel: (800) 989-0505
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For Quantum Sales contact the following:*

Tel: 800-989-0505
Fax: 630-830-2525
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For Quantum TECHNICAL SUPPORT contact the following:

Tel: (630)233-1537
Fax: (630)830-2525
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For Quantum PRODUCT REPAIR contact the following:

Tel: 630-233-1545 or 630-246-5002
Fax: 630-830-2525
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*Dealers Placing Orders use: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

External Links:
This site may contain links to other sites. Quantum Instruments, Inc. is not responsible for the privacy practices or the content of those Web sites.

Contacting the Web Site:
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact This email address is being protected from spambots. You need JavaScript enabled to view it. . Technical questions about Quantum products are handled by our customer support staff by contacting This email address is being protected from spambots. You need JavaScript enabled to view it. (We will respond to your email within approximately 1-2 business days.)

Terms of Use

Online Access of Quantum Instruments Information

(Effective January 1, 2007)

IF YOU DO NOT ACCEPT THESE TERMS OF USE, YOU MAY NOT BE ABLE TO USE CERTAIN FUNCTIONS ON THIS WEBSITE.

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2. Scope of License. You acknowledge that all information (including, without limitation, technical information, specifications, designs, drawings, processes, engineering and manufacturing information, product finder search engine results and related part selections and descriptions and characterizations of parts, and the availability of parts) published on this Site (collectively, the “Information”) is protected in the United States and internationally by a variety of laws including, without limitation, copyright laws, trademark laws, patent laws and other proprietary rights laws. Accordingly, any unauthorized use of any such Information may violate any of such or other laws. The Information is provided by Quantum Instruments as an accommodation to its customers, and may be used by you only to promote your purchase of Quantum Instruments’ parts (the “Purpose”). This is a license, not a transfer of title. You acknowledge that there may be situations where the Information is subject to change, qualifications, variations, adjustments or modifications without notice. Moreover, you acknowledge and agree that the Site and the Information contained thereon may contain errors, omissions, inaccuracies, mistakes or deficiencies. Accordingly, you hereby acknowledge and agree that these risks and exposures exist while utilizing this Site, that your use of this Site is subject to such risks and exposures, and that Quantum Instruments will have no liability on account of any of the foregoing, and that this Site should be used as a guideline only.

You may not: (a) modify, distribute, publish or transmit the Information for any public or commercial purpose; (b) reproduce the Information in any form, or by any means, without prior written permission from Quantum Instruments; (c) reverse-engineer, decompile or disassemble any Quantum Instruments parts; (d) remove any copyright or other proprietary notices from the Information on the Site or on any copy authorized by Quantum Instruments; (e) transfer the Information to another entity or person; (f) allow or permit access to or use of the Site or any component thereof by any unauthorized third parties or for any unlawful purpose; (g) engage in any conduct that in Quantum Instruments’ sole and absolute discretion, restricts, inhibits or impacts any other authorized user from using the Site; (h) engage in any activities or practices that disrupt, circumvent or otherwise interfere with the operation of the Site; or (i) perform any act or omission that would violate these Terms of Use.

Without limiting Quantum Instruments’ rights under paragraph 9, Quantum Instruments may terminate this license at any time if you are in breach of these Terms of Use.

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You acknowledge and agree that the Information is proprietary to and is the sole and exclusive property of Quantum Instruments and that you have no right, title or interest therein. You acknowledge and agree that the Information is a trade secret and is not readily accessible to competitors of Quantum Instruments and that such Information has been acquired and assembled at significant expenditures of time and other resources. You additionally acknowledge and agree that such Information: (i) provides Quantum Instruments with a competitive advantage over those who do not know or use it; (ii) is kept in a safe place and Quantum Instruments has taken and is taking all reasonable precautions to protect the secrecy of the Information and Quantum Instruments’ legitimate interest in the Information; (iii) would be difficult for competitors of Quantum Instruments or others to duplicate; and (iv) may be used by Quantum Instruments in any manner it determines in order to aid in the marketing, sales and distribution of its parts.

4. Acceptable Use. You agree to: (a) use the Site, as an authorized user, only for the Purpose and only in accordance with the Terms of Use; (b) take all precautions necessary to maintain the secrecy and security of any passwords and user IDs that may be issued by you and be solely responsible for any use, misuse, theft or loss of any such passwords and user IDs, including unauthorized access by third parties; and (c) comply with any and all applicable rules governing transactions on and through the Site. In the event of any unauthorized use of the Site or should any unauthorized use of the Site be reasonably suspected by you or your company, you must notify Quantum Instruments immediately by telephone and concurrently provide written notice of the circumstances surrounding the event.

5. Disclaimer. THE Information CONTAINED IN THIS SITE IS PROVIDED (AND THIS SITE IS MADE AVAILABLE) “AS IS”, “WITH ALL FAULTS” AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND, ALL OF WHICH ARE HEREBY WAIVED. QUANTUM INSTRUMENTS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, ARISING BY OPERATION OF LAW OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES CONCERNING INFRINGEMENT OR THE LIKE. QUANTUM INSTRUMENTS DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE Information, AND MAKES NO COMMITMENT TO UPDATE THE Information CONTAINED HEREIN. QUANTUM INSTRUMENTS CANNOT GUARANTEE OR WARRANT THAT THE SITE IS FREE OF VIRUSES, TIME BOMBS, TROJAN HORSES, WORMS AND OTHER DAMAGING COMPUTER PROGRAMMING ROUTINES OR HARMFUL COMPONENTS. QUANTUM INSTRUMENTS CANNOT GUARANTY OR WARRANT THAT THIS SITE IS FREE OF SAME WHEN IT IS DOWNLOADED BY A USER, NOR DOES IT MAKE ANY SUCH REPRESENTATION OR WARRANTY, AND SAME ARE HEREBY WAIVED. USERS BROWSE AND USE THIS SITE AND Information CONTAINED HEREIN AT THEIR OWN RISK. Information CONTAINED IN THIS SITE IS PROVIDED WITH THE EXPRESS UNDERSTANDING THAT QUANTUM INSTRUMENTS IS NOT RENDERING TECHNICAL OR PROFESSIONAL ADVICE OR OPINIONS ON SPECIFIC FACTS AND MATTERS AND, ACCORDINGLY, QUANTUM INSTRUMENTS ASSUMES NO LIABILITY IN CONNECTION WITH THE USE OF THIS SITE OR THE Information. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL QUANTUM INSTRUMENTS BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, DIRECT, INDIRECT OR SPECIAL DAMAGES, OR LOST PROFITS OR EXPENSES OF WHATSOEVER KIND AND NATURE, IMPOSED UPON, INCURRED BY OR ASSERTED OR AWARDED AGAINST YOU, DIRECTLY OR INDIRECTLY ARISING OUT OF, RELATING TO OR RESULTING FROM: (I) THE SITE; (II) YOUR USE, YOUR INABILITY TO USE OR ANY RESULT OF YOUR USE OF THIS SITE OR ANY WEBSITES THAT ARE LINKED TO OR FROM THIS SITE; (III) YOUR USE (OR RELIANCE ON ANY) OF THE Information CONTAINED IN THIS SITE OR ANY SITE LINKED TO OR FROM THIS SITE; (IV) ANY BREACH OF WARRANTY, EXPRESS OR IMPLIED, UNDER THESE TERMS OF USE OR OTHERWISE; OR (V) ANY OTHER BREACH OF ANY OBLIGATION OR DUTY OWED BY QUANTUM INSTRUMENTS HEREUNDER OR UNDER APPLICABLE LAW, REGARDLESS OF WHETHER THE LIABILITY RESULTED FROM ANY GENERAL OR PARTICULAR REQUIREMENT OR NEED WHICH QUANTUM INSTRUMENTS KNEW OR SHOULD HAVE KNOWN OF. THIS LIMITATION OF LIABILITY WILL APPLY TO ANY CLAIM WHETHER THE CLAIM IS BASED ON CONTRACT, TORT, WARRANTY OR ANY OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER QUANTUM INSTRUMENTS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT THAT ANY TERM OF ANY AGREEMENT BETWEEN YOU AND QUANTUM INSTRUMENTS IS FOUND UNCONSCIONABLE OR UNENFORCEABLE FOR ANY REASON, THIS PROVISION OF WAIVER BY AGREEMENT OF CONSEQUENTIAL DAMAGES SHALL NEVERTHELESS CONTINUE IN FULL FORCE AND EFFECT.

All Information relating to descriptions and characterizations of parts and products and all specifications, designs and related technical documents contained on this Site (collectively, “Technical Data”) are provided solely for purposes of identifying the parts or products in question and for illustrative purposes and do not constitute a warranty that our parts or products will conform to such Technical Data nor that our parts or products will perform in accordance with such Technical Data in your products or equipment, and Quantum Instruments hereby waives any and all liability in connection therewith. Accordingly, incorporation of our parts in the design of your parts or equipment is at your company’s own risk and pursuant to your own qualification tests and analysis. For up-to-date information, please contact an authorized Quantum Instruments representative for our current part specification sheets.

Product finder search results may identify parts or products that have performance parameters that are outside of the performance parameters stated in Quantum Instruments applicable specifications for the parts or products in question. Parts or products used outside of Quantum Instruments applicable specifications will not be covered by Quantum Instruments standard limited warranty even though parts may be capable of operating outside of such performance parameters. Accordingly, you should verify that the parts selected by product finder based on your performance criteria are within the performance parameters stated in Quantum Instruments applicable specifications. It is your responsibility to consult with your own specialists or other appropriate professionals who are familiar with your requirements and equipment configuration in order to select appropriate parts or products. Accordingly, you are barred from any recovery against Quantum Instruments by reason of the improper selection or use of parts based on product finder search results or otherwise, and any liability of Quantum Instruments on account thereof is hereby waived.

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7. Links to Third Party Sites. This Site may contain links to other third party websites (“Third Party Sites”). Quantum Instruments makes no representations about any Third Party Sites or the content thereof which you may access through this Site. You acknowledge that Quantum Instruments has not reviewed all of these Third Party Sites, has no control over such Third Party Sites or the content thereof, and is not responsible for any of these sites or their content. Accordingly, you acknowledge and agree that access to any Third Party Site is at your own risk and Quantum Instruments shall have no liability therefor. Quantum Instruments is not responsible for the accuracy, reliability or completeness of any information, data, opinions, advice or statements made on these Third Party Sites. Quantum Instruments shall not be liable for any damages or injury arising out of or relating to the content of any Third Party Site or your use thereof, and same are hereby waived. Quantum Instruments provides these links merely as a convenience and the inclusion of such links does not imply an endorsement, sponsorship or recommendation by Quantum Instruments of anything contained on Third Party Sites, or its products or services. Quantum Instruments reserves the right to terminate any link at any time.

Moreover, a Third Party Site may provide a link to this Site (“Links”). This does not indicate an endorsement, authorization, sponsorship, affiliation, joint venture or partnership by or with Quantum Instruments. In most cases, Quantum Instruments is not aware that a third party has linked to this Site. You acknowledge and agree that Quantum Instruments shall not be liable for any damages or injury arising out of or relating to your use of this Site resulting from a Link to this Site from a Third Party Site, and same are hereby waived.

Quantum Instruments cannot guarantee that any of the Third Party Sites or Links will be free from any viruses, time bombs, trojan horses, worms or any other damaging computer programming routines or harmful components. Moreover, Quantum Instruments does not make, and you hereby expressly waive, any and all representations and warranties with respect to the availability, use, accuracy, reliability, or the results of the use of, the Third Party Sites and the Links and same are hereby waived. Accordingly, Quantum Instruments hereby disclaims all warranties, express or implied, arising by operation of law or otherwise, including, but not limited to, the warranties of merchantability, fitness for a particular purpose and warranties concerning infringement or the like, all of which are hereby waived.

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9. Termination of Access. Quantum Instruments shall have the right to terminate, limit or suspend your access to all or any part of the Site at any time, with or without notice, for any reason, including without limitation, for any conduct that Quantum Instruments believes is in violation of these Terms of Use or any applicable laws or is harmful to the interests of another user, any third party or the Site. Moreover, Quantum Instruments reserves the right to discontinue the availability of the Site or any portion thereof at any time, and you agree Quantum Instruments will have no liability for doing so.

10. Prohibited Postings. You shall not post on or otherwise transmit via the Site any item, link, description or information that: (i) is or may be false, inaccurate or misleading with regard to Quantum Instruments, this Site or the Information contained herein; (ii) is or may be disparaging, defamatory, libelous or slanderous to Quantum Instruments or its business or any and all of its past or present officers, directors, shareholders or other members; (iii) tortiously interferes with the contracts or relationships of Quantum Instruments; (iv) is or may be fraudulent or involve the sale of counterfeit or stolen items; (v) links to or provides other listings (other than the links specifically approved in writing by Quantum Instruments in advance); (vi) misappropriates or infringes upon the rights of any third party, including without limitation, any copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (vii) violates any applicable laws, including without limitation, those governing export control, consumer protection, unfair competition, antitrust, anti-discrimination or false advertising; (viii) is or may be obscene, pornographic, indecent or unlawful, in any form or substance whatsoever; or (ix) contains any viruses, time bombs, trojan horses, worms, or other computer programming routines or harmful components that may damage or interfere with the operations of the Site or any user (collectively, “Prohibited Postings”). Quantum Instruments expressly disclaims any and all liability based upon your acts or omissions with respect to the Site, including Prohibited Postings. Moreover, Quantum Instruments expressly reserves the right, but does not undertake the responsibility, to monitor this Site for the contents of postings. You acknowledge and agree that Quantum Instruments shall not be liable for any damages or injury resulting from such monitoring or election not to do so. To the fullest extent permitted under applicable law, you agree to defend, indemnify, and hold harmless Quantum Instruments, its shareholders, directors, officers and affiliates from and against any and all liabilities, damages, losses, obligations, penalties, claims, actions, litigation, proceedings, demands, defenses, judgments, suits, costs, disbursements and expenses, including but not limited to reasonable attorney’s fees and expenses of whatsoever kind and nature, directly or indirectly arising out of, relating to, or resulting from Prohibited Postings or similar acts or omissions by you or any of your employees, consultants, agents, representatives or affiliates.

11. Intellectual Property Infringement. Quantum Instruments makes no representations or warranties as to whether Quantum Instruments’ parts or products are free from claims of third parties regarding infringement or the like.

12. Miscellaneous.

a. This Site is administered by Quantum Instruments. Quantum Instruments makes no representation that Information in this Site is appropriate or available for use outside the United States. Access to this Site is prohibited in any territories where the content of this Site is illegal.
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d. Quantum Instruments’ obligations with respect to its parts are governed solely by the agreements it enters into with its customers and vendors. Instead, the rights and obligations concerning the sale of parts to you by Quantum Instruments are governed by Quantum Instruments’ standard terms and conditions, which are applicable. Notwithstanding any information or confirmation provided by Quantum Instruments, Quantum Instruments makes no guarantees or representations with respect to its inventory or the availability of any of Quantum Instruments parts.
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